Galahad has achieved a tremendous record of success in the safety of
our clients, complex case management, and investigations since our
founding in 1995. Our success is two fold: 1) An approach in managing
safety and privacy that is fundamentally different from that of most
competitors involved in comparable issues for high-level investigative
needs for discerning clients; 2) We don't just try to meet client expectations, we
exceed them by making the highest lasting impact on people's lives.
We bring a
fresh perspective to clients' safety and privacy challenges, vigorously
represent their interests, and are a valuable resource to the client in
accomplishing all investigative goals.
Career
Professionals
First, we
are a company staffed by full-time career professionals and not
individuals performing services part-time, moonlighting another job , or
persons contracting independently. Our staff are actual practitioners in
the field of high-stakes safety issues facing public figures and
corporations, with daily hands-on experience in providing protection,
threat assessments, and critical investigations. We approach our work
seriously but realistically and do not instill unnecessary fear or worry
in our clients. Our goal is to have our clients live as normal a life
as possible, not isolated from life's everyday activities. We do not
waste time on activities that build up hours that do not contribute to a
successful outcome in overall case management.
Efficient staffing
Second, we
staff our cases leanly but appropriately, with a Senior Manager or
Partner typically handling a case with one to two Case Agents. This kind
of staffing ensures that the Senior Manager / Partner has hands-on
control over the development of the case. We do not have layers of
associates and junior managers reviewing one another's work, adding
excessive hours and insulating the Senior Manager / Partner from direct
involvement.
Effective use of
technology
Third, we
make effective and appropriate use of current technology to do superior work,
though we do not rely solely on computer information as it can be
outdated and unreliable.
In addition to our extensive network of personal contacts in local,
state, and federal law enforcement, we implement and use the latest technology, databases, search
programs, computer-based graphics, and other programs in ways that most
other firms have not even considered.
Fees
Fourth, our
goal in each investigative case is
to negotiate a fee structure that will ensure that our interests and the
client's are fully aligned. Depending on the work, this may take the
form of an hourly fee, a flat fee, a daily rate, a fee representative of
case load, combination of the four, or a fee based on length of
contract.